![]() If your system drive is the only fast drive, buy an extra fast drive for Media Cache when you have a chance, and attach it with a fast connection. In After Effects, go to Preferences->Media & Disk Cache->Empty Disk Cache.įor best performance, these accelerator files should be stored on a separate fast drive (SSD or NVMe) on a fast connection-not on the system drive. If you’re using Dynamic Link between After Effects and Premiere, you should also delete the After Effects disk cache files. Windows: \Users\username\AppData\Roaming\Adobe\Common MacOS: /Users/username/Library/Application Support/Adobe/Common If you want to get rid of all types of accelerator files you can also delete the Peak Files folder and the PTX folder inside the Common folder. To fix this, delete both the Media Cache Files folder and the Media Cache folder and let Premiere Pro rebuild everything. If Premiere Pro is re-creating media cache files every time you open a project, the chances are that the database is corrupted. In a separate folder named Media Cache you’ll find the Media Cache database files (.mcdb). ![]() The media cache files will be in a subfolder named (surprise!) Media Cache Files. You can also delete the folders manually. If Premiere Pro tries to save media cache files to a disk that is no longer connected, or has had its name or drive letter changed, or to a read-only folder, this may cause some weird problems. Make sure the specified folder for the Media Cache is available, and that Premiere Pro can read from it and write to it. In the current beta (v23.1 Build 46) you can press Alt or Option while starting Premiere Pro to get the Reset Options dialog, where deleting Media Cache is one of the options. Note: This option will only be available when no projects are open in Premiere Pro. Locate the Media Cache setting in the Preferences panel… …then delete all your media cache files. ![]() To do this, close all projects, then choose Preferences->Media Cache->Delete->Delete all media cache files from the system. Your media cache files may be corrupted, or out of date, and should be re-created. (It’s my go-to when troubleshooting Premiere Pro.) This is especially true if you recently updated to a new version of Premiere Pro, or have had Premiere Pro crash, or if you’re having problems with specific files, or misbehaving waveforms. You should delete your media cache files regularly. Regardless of what version you’re on, there are some things you can do to fix or prevent problems. Let’s get the obvious fix out of the way first: running the latest version of Premiere Pro on the latest version of macOS or Windows will typically yield the best performance. Let’s dive in and have a look at some problems you may run into. But sometimes, the problems are more complex. ![]() Transcode the problematic files or just remove them Premiere Pro will rebuild themĭelete from the clip/sequence, and re-apply You can learn more about the update on the Frame.io blog.Delete all Media Cache files. V3.7.1 is a free update for all Frame.io users. We hope you’ll enjoy the improved experience and, as always, look forward to hearing your feedback. Plus, we’ve also taken some of our top feature requests and packaged them into this update. The updated Adobe Premiere Pro and After Effects extensions dramatically improve the way editors and motion graphics artists work with Frame.io. Files can now be uploaded directly from Google Drive on iOS devices. New shortcut menus let customers quickly move assets up one folder, making it even faster to reorganize clips. Simply click and drag to show additional folders and text, or shrink it to leave more room for assets. Web App Updatesįrame.io 3.7.1 also adds a resizable navigation panel to the web app. The new Adobe extensions are free for all Frame.io users and are available for download in the Adobe Creative Cloud Marketplace. Switching between projects and teams has been streamlined, file path breadcrumbs have been added, and the download button now lets you import media directly into Premiere Pro or download it for later review. Navigation controls have been moved from the bottom of the screen to the top, giving customers a larger and clearer view of assets. Redesigned Adobe Premiere Pro and After Effects extensionsĮditors and motion graphics artists will find the most commonly used controls and commands at their fingertips. Frame.io v3.7.1 has been released, bringing new Adobe integration extensions along with plenty of other performance improvements and enhancements.
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